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Title
Text copied to clipboard!Payments Solution Delivery Officer
Description
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We are looking for a Payments Solution Delivery Officer to join our dynamic financial technology team. This role is critical in ensuring the successful delivery and implementation of payment solutions for our clients. The ideal candidate will have a strong background in payment systems, project management, and client engagement. You will work closely with internal stakeholders, including product managers, developers, and operations teams, as well as external clients to ensure seamless integration and deployment of payment services.
As a Payments Solution Delivery Officer, you will be responsible for managing the end-to-end delivery of payment solutions, from initial client onboarding and requirements gathering to final implementation and post-launch support. You will coordinate cross-functional teams to ensure that project milestones are met on time and within budget. Your ability to communicate effectively, manage multiple projects simultaneously, and solve complex problems will be key to your success in this role.
You will also play a vital role in identifying opportunities for process improvement and innovation within the delivery lifecycle. This includes contributing to the development of best practices, documentation standards, and quality assurance procedures. A strong understanding of payment industry standards, compliance requirements, and emerging technologies is essential.
This position offers an exciting opportunity to work in a fast-paced, innovative environment where your contributions will directly impact the success of our clients and the growth of our business. If you are passionate about payments technology and have a proven track record in solution delivery, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Manage end-to-end delivery of payment solutions to clients
- Coordinate with cross-functional teams including product, engineering, and operations
- Gather and analyze client requirements and translate them into technical specifications
- Develop and maintain project plans, timelines, and budgets
- Ensure compliance with industry regulations and internal standards
- Provide post-implementation support and issue resolution
- Identify and implement process improvements in the delivery lifecycle
- Maintain strong client relationships and ensure customer satisfaction
- Prepare and deliver project documentation and status reports
- Support testing and quality assurance activities
Requirements
Text copied to clipboard!- Bachelor’s degree in Business, Finance, Information Technology, or related field
- 3+ years of experience in payments, fintech, or solution delivery
- Strong project management skills and experience with Agile methodologies
- Excellent communication and interpersonal skills
- Ability to manage multiple projects simultaneously
- Knowledge of payment systems, APIs, and integration processes
- Familiarity with compliance and regulatory requirements in the payments industry
- Problem-solving mindset and attention to detail
- Proficiency in project management tools such as JIRA or Trello
- Experience working with clients and managing stakeholder expectations
Potential interview questions
Text copied to clipboard!- Can you describe your experience with delivering payment solutions?
- How do you manage competing priorities across multiple projects?
- What project management tools are you most comfortable using?
- Have you worked with APIs or payment gateways before?
- How do you ensure compliance with industry regulations?
- Describe a challenging implementation project and how you handled it.
- What steps do you take to maintain client satisfaction?
- How do you handle post-implementation issues or bugs?
- What is your experience with Agile or Scrum methodologies?
- How do you stay updated on trends in the payments industry?
